squishyAll the info you need to track your order of super-soft dumplings all the way to your door. 💛
Delivery areas
We deliver across the UK.
Delivery times
The total delivery time = dispatch time + transit time:
- Dispatch: 48 to 72 hours (working days).
- Transit: around 5 working days.
So allow, on average, 5 to 8 working days between placing your order and receiving it. These timeframes are indicative and may vary during busy periods.
Delivery charges
- Standard delivery: £4.90.
- Free delivery on orders over £50.
The exact delivery charge is shown before you confirm your order.
Order tracking
As soon as your order is dispatched, you’ll receive an email with your tracking number. You can track your parcel at any time from our Order Tracking page.
A problem with your delivery?
Parcel late, damaged or lost? Drop us a line via the Contact page and we’ll sort it out for you.
Frequently asked questions
What are the delivery times?
Allow 48-72 h for preparation, then around 5 working days in transit — so on average 5 to 8 working days between your order and delivery.
Is delivery free?
Yes, on orders over £50. Below that, delivery is £4.90.
Which countries do you deliver to?
We deliver across the United Kingdom.
How do I track my parcel?
You’ll get your tracking number by email as soon as it’s dispatched, and you can follow your parcel on our Order tracking page.
My parcel is late, what should I do?
Drop us a line via the Contact page and we’ll sort it quickly.
